Frequently Asked Questions about Tech Data

How can I become a Tech Data customer?
To become a Tech Data customer, call Tech Data New Accounts at 1-305-593-5000, extension 78196. Our New Accounts Representative will collect some information about you and your business, and will answer any questions you may have about becoming a Tech Data Customer. You will receive all the credit, tax and authorization forms that need to be completed in order to do business with Tech Data.

What types of products does Tech Data offer?
Tech Data has complete product lines in software, networking and communications, mass storage, peripherals and computer systems. In addition to distributing more than 75,000 products from over 1000 manufacturers and publishers, Tech Data provides extensive pre-sale and post-sale training, service and support.

I don't live in the United States; can I still order from Tech Data?
Tech Data sells to value-added resellers and retail dealers in the United States, Canada, Latin America, the Caribbean and Europe. For more information on international sales and exporting, contact Tech Data Sales at 305-593-5000.

Are your employees multilingual?
Yes, our Latin American sales force speaks Spanish and Portuguese, while our Canadian sales force speaks French-Canadian. Tech Data France's employees speak fluent French as well as English.

Does Tech Data offer training courses?
Tech Data's Education Department provides a full spectrum of vendor-authorized training and certification classes, sales and business development courses, seminars and specialized training on strategic technologies. Our training classes include Novell, Microsoft, Lotus, SCO, Nortel Networks and Compaq. Tech Data also has a program designed to help you resell our education courses.

What kind of technical support services does Tech Data offer?
Tech Data offers both free and fee-based access to the industry's largest and most highly trained technical support staff, with specialists in vertical and integrated solutions, emerging technologies, and Tech Data's complete range of product lines. Tech Data's support representatives include Certified NetWare Engineers (CNEs, ECNEs), Certified NetWare Instructors (CNIs), Microsoft Certified System Engineers (MCSEs), SCO ACEs, 3COM Wizards, IBM, Compaq and Macintosh certified engineers, and a host of other factory-trained experts including Tech Data's exclusive Advanced Technology Systems Engineers (ATSEs).

Does Tech Data participate in trade shows?
Tech Data sponsors its own Technology Expos and events throughout the United States and Latin America. These events provide resellers with the opportunity to attend insightful seminars and meet directly with Tech Data's premier vendors. Tech Data also participates in several large industry trade shows, such as Networld+Interop and Comdex.

How can Tech Data help me enhance my business model?
Tech Data has several marketing programs and services that can help you enhance your overall offering. If you are interested in strategic technologies such as Workflow, Imaging and Document Management (WIDM) or Computer Telephony (CT), our trained sales specialists can help you choose the right products. Our experts in the Government, Academic, Retail, OEM and Latin American markets will work with you to grow this business.

How many employees does Tech Data have?
We employ more than 8,000 associates across the U.S., Canada, Latin America and Europe.

Where is Tech Data located?
Tech Data's corporate facilities are located in Clearwater, Florida, with distribution centers in Miami, Florida; Atlanta, Georgia; Swedesboro, New Jersey; Fort Worth, Texas; Fontana, California and South Bend, Indiana.
Our Canadian subsidiary, Tech Data Canada Inc., has distribution centers in Toronto and Vancouver, and the distribution of products throughout France is carried out via a Bobigny (Paris) based subsidiary.
Our newest distribution center is located in Alphaville, Brazil and services our Latin American/Caribbean customers.
In addition, Tech Data has recently strengthened its international presence with the acquisition of Computer 2000.

How long has Tech Data been in business?
Tech Data was founded in 1974.

Is Tech Data a publicly held company?
Yes. Tech Data stock is traded on the NASDAQ exchange, symbol TECD.

What was Tech Data's sales revenue for its most recent fiscal year?
The company generated sales of $20.4 billion in its most recent fiscal year, which ended January 31, 2001.