Increase Your Profits by Outsourcing Your Helpdesk Services...
Branded with Your Company Name!

Learn How You Can Launch this Profit Centre to Support Your Clients...

Ignition works with VARs, Resellers, and SI like you who want or need to provide your clients with a full and profitable 24/7/365 HelpDesk service, along with an generous selection of managed services that will go hand-in–hand and mesh seamlessly with your current service offerings.

Your clients really need to be able to work with just one IT infrastructure solution provider, and this is what they'll experience when you offer HelpDesk and Managed Services provided by Ignition – branded with your name and company logo/ID. They'll simply call a toll-free number -- assigned only to your clients -- to reach "your" helpdesk – or, if preferable, calls can be routed through your current phone systems.

Ignition provides options that integrate directly into your current client support, or block time contracts.

• A cost-per-call ticket that can integrate into your block time contracts. - Your customers will still be able to use their current block time contracts to access "your" new, 24/7/365 HelpDesk and have any problem (Desktop, Server, Network) solved, any time, day or night.

• If you already have fixed-price, managed service contracts, or prefer to sell your clients that type of contract - We'll work with you to determine the level of service required, and establish a pricing structure to fit into your new or existing contracts.